Listing SERVICE FOR lead MOVING COMPANIES

AGMC OFFERS AN OPEN MARKET LISTING AND BOOKING HELP SERVICE FOR MOVING COMPANIES TO SELL THEIR SERVICES TO THE PUBLIC

A Great Moving Crew (AGMC) offers an "Open Market Listing and Booking Help Service" for moving companies to connect with customers.  When a customer comes to this AGMC website or calls AGMC looking for a moving company, that customer can also shop for a moving company of their choice on this website's page titled "EUGENE MOVING COMPANIES".   This page functions as an open market listing of all the moving companies that the customer could choose to hire through AGMC's booking help service.  This works much like U-Haul's Movinghelp.com service, or like Expedia does for hotel and flight arrangements.  Expedia isn't Hyatt or American Airlines, Expedia is only a booking service that charges Hyatt & American Airlines a booking help fee when customers book appointments with those companies through the listing-&-booking service.  Besides a customer shopping for a moving company on the website and being able to call those companies directly, AGMC can also, for certain companies that sign up for the service, act as a phone answering service for those moving companies and help customers set up appointments with those companies directly.

If you've signed up to have AGMC help set up appointments for your moving company, any time you get a moving job appointment text from AGMC, with your text referring to you as the "Lead Moving Company" (or "Lead" for short), if you respond to that text with your indication of acceptance ("Confirmed", "Yes", "Thanks" etc.)  you would be doing so agreeing to the TERMS AND CONDITIONS OF USE specified below on this web page, so please read these terms and conditions carefully and make sure this is the deal you want to be making.

If you have your own (self owned) moving company that you'd like to list on AGMC's "open market listing and booking help" service, you'd need to submit a service contract and a W-9 to AGMC.   These forms are on this website page, so you can copy and print them on your computer, using the copy & link provided below.  Or, you can have AGMC mail you a set by asking for these forms in a text you'd send to AGMC at 541 636-7386.  After filling them out, you'd then mail them back to:

K. Sloan

255 High St. #237

Eugene OR. 97401

TERMS AND CONDITIONS OF USE FOR MOVING COMPANIES

1)   SIGNING UP FOR AGMC'S LISTING AND BOOKING HELP SERVICE

If you (as your own independent self-owned moving company) fill out and turn in AGMC's  "INDEPENDENT MOVING COMPANY LISTING CONTRACT", application paperwork and a W9, this will result in your moving company becoming listed on the A Great Moving Crew (AGMC) open market listing and booking help service, from which moving customers shop for and book independent moving companies.  You define and update your available dates, times, and services offered.    

You need this paperwork turned into AGMC prior to getting any job offers for being Lead.  If ACMC has made an exception for you and let you do a job as Lead without your paperwork being turned in to AGMC, this would be a bending of the rules with the understanding that you will have your paperwork tuned in right after your first job or soon after, so know that all plans for future jobs will come to a rapid stop if the paperwork does not get turned in quickly. 

DEFINITION OF THE TERM "LEAD"

When you receive a job offer text from AGMC that uses your company's name (or your name) in conjunction with the term "Lead moving company" or "Lead" (for short), this is defined to mean that YOUR self owned moving company is being offered to be THE moving company hired directly by and working directly for the named moving customer to do the job appointment described in the job description text.    If you get a job offer text that specifies you as the "Lead", if you reply to that text with your indication of acceptance, that would constitute you contracting to be "The" moving company that is being hired by the moving customer, with your company taking sole responsibility and liability for all aspects of that job, including for damages, theft, tickets, penalties, taxes, injuries, accidents, hiring and paying your crew, collecting the service bill, being insured, having all needed coverage's and licenses, and everything else about that job.  Each time you, as Lead Moving Company, accept to do a job described in a job offer text from AGMC, you would automatically be agreeing to abide by all the other Terms And Conditions Of Use for Lead Companies described on this website page.

2) AVAILABILITY SCHEDULE 

Unless you want to want to get only very occasional rare job offers at most, you need to turn into AGMC your "Availability Schedule", and update that schedule once a week on Sundays.  Your Availability Schedule should cover what days you do and don't want to work over the next month out, at least.   Your Availability Schedule should include and specify which dates you are committing to be available (just say "available"), vs. which dates you dates that you "might" be available and need to be checked with first before being booked for certain dates.  These "check first" dates are less likely to get booked for you than dates you specified as "available", but you should only commit to being available on a date if you know you would for sure take a job if offered to you on that date. For example, you could say "I will be available Mondays thru Fridays over the next month, but only maybe on weekends, and not at all on Friday the 23rd"   

Your Availability Schedule should also specify your restrictions and preferences about start times, hours and your preferences for extra moving helpers (in order of preference), so AGMC can know the difference between your limits and options, and try to get as close to what you want as possible.  For example, you could say "I don't start earlier than 8am, and I prefer 9am starts".   And/or "My helper preference list, in order of preference is Bob, Rick, Jack, and Paul, but I will not work with Don or Sam".   

If something changes about your availability, you need to notify AGMC as soon as possible, and request to be taken off the Availability List for that date. If there's no job already booked for you for that date, or if AGMC can find an adequate substitute for you for that date, AGMC will let you know and it will not be counted against you for not servicing that date.  But if there is already a job booked for you on that date and AGMC can't find an acceptable substitute for you, AGMC will let you know this, and if you still decide to not service that date, you will be counted as "unreliable" and can have your company's ranking demoted or be booted off AGMC's listing service entirely, depending on the circumstances.  It is not counted against you for asking if you can be taken off the availability schedule for a certain date.  The longer in advance you ask to be taken off the availability schedule for a certain date, the more likely it is an acceptable substitute can be found for you.

If you don't turn in your weekly update of your Availability Schedule, you don't even have a chance to get any kind of regular jobs because you're not even on the schedule as a shopping choice for customers. When you first get on AGMC's listing service, at the very best, it takes a while to get a moving company's schedule to start to be filled in, so expect a slow start, even if you're "top notch" under the best circumstances.

3)  REPLYING TO JOB OFFER TEXT

 If and when a moving customer chooses your moving company's services for a job appointment (on a date you told AGMC you'd be available), AGMC will pass along to you the customer's job offer information in the form of a text message sent to you from AGMC that describes the customer's desired job appointment details, suggested moving helpers, and the customer's addresses and contact information.   When you get one of these job offer texts you need to reply to the text back quickly as to if you are confirming that you are available for the job (like you indicated in your availability schedule), confirming  that you are accepting the job, or else call AGMC immediately to decline the job (not just text), which would mean you were not reliable when you told AGMC you would be available on that date, and so this can result in your company having it's ranking lowered, or being pulled off AGMC's Listing And Booking Help Service, depending on the circumstances. 

4)    AGMC ACTS ONLY AS A LISTING AND BOOKING HELP SERVICE

You (the Lead company) agree that AGMC would be acting only as an open market listing and booking help service working for you, and that you would not be working for AGMC, nor be operating as a partner, subcontractor, agent or employee of AGMC.  The fee you agree to pay AGMC for this listing and booking-help service is a percent of the labor fee you charge the customer, applied to AGMC's Booking Fee Schedule.  You (the undersigned) indemnify and release AGMC from any and all responsibilities and liabilities concerning your moving jobs that AGMC helps arrange for you. You agree you will be personally present on your AGMC booked job sites, and not subcontract the job out to anyone else.  You agree that you are responsible for paying your own taxes and doing your own withholding and reporting directly to tax authorities. 

5)  ADDITIONAL MOVING HELPERS

   If you have indicated to AGMC that you would like AGMC to help you find additional freelance movers to help on your jobs, AGMC can include (in the job offer texts) names of other moving helpers that could be the extra men you hire.  Any other names given in these job offer texts which are not indicated as the Lead Company or the customer are defined as the names of suggested moving helpers  that you could choose to hire for that one job appointment.  If a texted job offer includes names of other potential moving helpers, and if you text a reply back to AGMC indicating acceptance, this constitutes your agreement for you to hire the named moving helpers for only that one job appointment.  You also have the option to decline to hire the suggested persons, and instead see who else is available or choose your own help.   

6)  AGMC BOOKING FEE 

THE STANDARD BOOKING FEE

      AGMC's standard booking fee is $20 per $55 of labor charged to the customer. For example, when charging the customer $55/hr for labor, you would be paying a $20 per man hour booking fee, and so on a two man job, if you were paying your helper crewmen $27/hr, that would leave the Lead making $43/hr on that two man job, or $51/hr on a three man job.

However, if and when your company has achieved what AGMC terms an "ACE STANDING" , the booking fee is reduced to $17 per $55 of labor charged to the customer.  The $17/mhr ACE STANDING booking fee is predicated on the fact that AGMC has verified that your moving company has its own moving company insurance, for damages, liabilities and for any truck & cargo transport you may be providing, that you have your own ODOT#, that your company is not past-due on paying any booking fees owed to AGMC, is not past due on paying any damage claims made by customers over the last year of proven claim payment history, and that you are AGMC certified.  

7)  TWO HOUR MINIMUM   

 Unless the job proposal text states otherwise, on any two-man job that takes two hours or less, the customer is charged $220 (4 x $55), the Lead gets $95, the helper gets $60, and AGMC gets a booking fee of $65.  That's $95/$60/$65.  However, if the Lead and crew make a group conference call to AGMC (before, during, or after a 2 hr min job) and let AGMC direct a ten minute training session covering the course material on the website, AGMC's booking fee drops by $20, allowing the Lead to make $105, and the helper to make $70 for that job.  That's $105/$70/$45.

8)  TWENTY MINUTE MINI:   In order to not miss out on "super" short and easy jobs, where the customer doesn't want to pay a couple hundred dollars to scoot a single easy item across a room, it's an option for you to offer an even more discounted service for jobs that last under twenty minutes.  If you choose to offer this "Twenty-Minute-Mini service",  the split would be $50 for the Lead, $40 for the helper, and $10 for AGMC, which adds up to a Labor charge to the customer of $100.  There's no negative to declining these mini-minis job offers if you'd rather not.  For a single man job, the customer would pay $50, the Lead would get the whole $50, and AGMC would not charge a booking fee.

9)  MINIMUM REQUIREMENTS, & BREACH OF CONTRACT PENALTY 

       When you are agreeing to be the Lead Moving company of a job, you are agreeing to do the eight below defined tasks.   

1) You would be required to pay your own moving-helper crew. 

2) You would be required do the billing for your jobs and collect the moving service fee directly from the customer (not have AGMC do it). 

3) You would be required to be able to accept the forms of payment of cash, check, Venmo, and credit card (on Square App or something similar).   

4) You would be required to, immediately at the end of the job, (within minutes after you give the invoice to the customer) text to AGMC a picture of your correctly filled out job invoice, with a deadline limit of sending this text picture before the end of the day of that job only in unusual exception rushed circumstances.  A sample invoice is provided at the end of this document, and copies of blank custom-made invoices for your company can be provided upon request.

5) You would be required to text to AGMC a picture of a correctly filled out Transaction Log entry for any transaction between you and AGMC (such as newly owed booking fees and payments to AGMC, fully explained in point #24), which must show the transaction amount and the current (after transaction) balance owed between you and AGMC.  The transaction log picture should show the whole page of recent transactions, and be texted to AGMC immediately after the transaction, such as soon after the job invoice is texted to AGMC, but can be tuned in by the deadline time of  before the end of the day of the transaction, in particularly rushed circumstances. 

  A sample Transaction Log form is provided at the end of this document, and copies of blank Transaction Logs can be provided by AGMC upon request.

6)  You are required to be caught up on paying all past-due money you owe to your crew and AGMC from previous jobs, beyond the payment deadlines explained in points 13 & 38.   

 7)  You are required to be providing at least a Standard Equipment Set* (defined in Point#23) on your jobs, and to show/prove to AGMC (within the last week of a job) that you have at least this set, via a one minute video call to AGMC. This is required to be done once each Sunday or once before your first job of the week.  

8) You are required to text to AGMC load-wall pictures of each of your load-walls, including flat-loads, truck attic areas, and loads into storage units, and text these pictures at the moment you take them, not just later at some time.  This also includes your unloads of load-walls of other company's loads.

CONTRACT BREACH PENALTIES  

     If you fail to do any of these above defined contractually required things, the first Breach Of Contract penalty is that your AGMC Booking Fee for a job raises to 40% of the labor fee, which is a booking fee of $22/mhr, which would leave you making $39/hr on a two man job or $45/hr on a three man job.   

If you continue to fail to do any of these above defined contractually required things on more than one job in a row, or not even try to correct your breaking of this contract, then the second Breach Of Contract penalty is that you can expect your AGMC ranking to quickly plummet.  If your Breaches of contract continue beyond a couple times in a row and become a habit or pattern, you can expect AGMC to discontinue setting you up with future new job offers entirely.  These contractual requirements are called "requirements" for this reason.

It's definitely better for you to just do what you are contracting to do ON TIME, and make these Breach Of Contract penalties irrelevant.  Simple.  

10) MOVING HELPER PAY RATES

As a Lead Moving Company hiring your own independent contractors you do need to clarify your pay rate agreement with those contractors prior to them working for you, and prior to them even accepting a job offer from you.  This contract point is that you accept responsibility for YOU needing to establish a default pay agreement between you and any helpers you agree to hire before hiring them, or at least before they start working on one of your jobs.  AGMC has a record of the default minimum hourly rate each moving helper is willing to work for, so you can check with AGMC for these figures for each moving helper you are interested in hiring.

11)    TIME COUNTED ON THE CLOCK

The customer's charged clock starts when the crew has arrived at the first scheduled job site, on or after the scheduled start time. We add round trip drive time only for any jobs going outside the Eugene/Springfield city limits.   Each mover's paid clock starts only after that mover has arrived at their first scheduled job start location AND clocked in (sent a "c" text to AGMC at the customer's location, or a "u" text at a U-Haul location), although if arriving early they do not get paid for time prior to the scheduled start time.   Each mover's paid clock ends when they have moved the customer's last item, minus any breaks they took during the job.  The time putting equipment away is not counted on the customer's clock or the paid mover's clock.  Moving helpers add round trip drive time only for any jobs going outside the Eugene/Springfield city limits.  

12)  ADDITIONAL COMPENSATION

For out of town jobs you only add gas compensation as long as the vehicle used is authorized as a part of the texted and approved moving service plan.  The customer's truck gas fee goes to whoever paid (or is going to pay) for the gas that refills the truck.  The customer's supply fee goes to whoever paid for those supplies.      We do not charge extra for stairs, weekends, cancelled appointments, or for the time or gas used to drive our own personal vehicles within the Eugene/Springfield city limits, just like a mechanic, dentist or office worker doesn't get paid time or gas to drive to their local office or workplace.    Each mover also gets reimbursement at cost for any customer authorized supplies they used on the job, provided they turn in their receipts or declarations of those expenses to the Lead of the job prior to the moving service bill being presented to the customer.

  If a customer schedules a job and the customer cancels at the last minute, or if the customer is a "no show", there is no compensation paid to you or the crew for that job.  That's just the agreement and risk we are all taking by accepting jobs under this agreement.

13)   PAYING THE CREW 

When the Lead pays a crewman the Lead is required to automatically show a picture of the job payment invoice on the Lead's phone to that crewman before paying him.  This is so that each moving helper can automatically see for himself the labor hours that was counted on the bill for him and the group tip amount that the customer gave the Lead to disperse to the crew (if any).   Each moving helper must agree that it is only the Lead Moving Company of the job appointment that owes the moving helpers their pay for each job, not AGMC. 

It is the Lead's choice to pay the crew by either cash, check or Cash App.  That means in order for a helper to be able to accept a job through AGMC's booking help, a helper must be willing to accept which ever of these three payment forms the Lead chooses to use to pay the crew.  If a contractor helper wants to accept only cash, he must negotiate that special condition with the Lead prior to accepting a job appointment with that Lead.   An exception is that if a customer pays a group tip in cash for the Lead to pass along to the crew, the Lead must pass that cash tip, in cash, along to the crew, simply because that's the agreement the customer is assuming they have with the Lead when handing him a group tip in cash.   

The Lead should normally be paying the crew right at the end of the job.  But the Lead doesn't technically owe the crew their pay until after the customer pays the bill for that job and that payment form clears.  Sometimes the customer doesn't pay right away, and sometimes it can take a while for checks to clear.  Once a customer pays the bill and that payment form clears, the Lead has only a 24 hour deadline after that to let the crew know the bill was paid and to make the crew's payment available for the crew to receive.  So once in a while there might be a delay in getting paid for a job, and a helper should only accept jobs through AGMC's booking help if they are OK with this possible occasional delay.. However, delays of the Lead paying the crew beyond this deadline add a 5% per day late fee added to the amount of crew-pay owed by the Lead, maxing out at double the original amount in twenty days.  This 5% per day late penalty does not apply to simple mistakes or honestly forgotten payments, so a one time text reminder to the Lead & AGMC at or after the deadline time is required to get the late payment penalty fee clock started ("The Lead still owes me X for job date X").

14)   TRUCK FEES CHARGED TO CUSTOMER

 If the Lead provides a borrowed moving truck on a job, we charge the customer an additional $50 per day for a 17' truck, or $80 per day for a 27' truck, plus enough to cover what ever gas is used for the job.  If a job calls for a 17' truck and the 27' is used instead, the charge would be only as though it was the 17' truck.  For out of town jobs we add 50c per out-of-town mile round trip.  No mileage is counted within or near the Eugene and Springfield city limits. The truck & mileage fee is to be paid to the owner of the truck, and the gas fee is to be paid to who ever did or is going to replace the gas in the truck.  This is to say that the customer is charged for the estimated amount of gas the truck used round trip from it's beginning parked location back to it's beginning parked location, and that gas fee would be reimbursed to whoever was putting that gas back in the truck.

 If the Lead reserves a U-Haul truck for the customer and uses their card to pay for the reservation, the rental cost would be reimbursed to the renter of the truck.  The gas used for the U-Haul is also charged to the customer and reimbursed to whoever is paying for the gas to be put back in the truck. 

It's the Lead's job and responsibility to clean the truck (or have it cleaned) when needed, although if a muddy truck floor was  unavoidably caused by a moving job (like hauling dirty muddy things) it's legitimate to charge the customer of that job for the extra time & expense needed to clean the truck floor, as long as the customer was warned of this extra expense before doing the unreasonably dirty job.

15)   CHARGES FOR PICK UP & DROP OFF OF A BORROWED TRUCK

If we are picking up and dropping off a U-Haul truck at a U-Haul facility, we count on the customer's paid time only one person's time to do that, (usually  45 minutes for pick up and drop off), and then pay the crewman their regular hourly rate for doing it.  The customers are warned of this expense for a U-Haul truck pick up and drop off.   If we are using a non-U-Haul truck, meaning one of our own trucks, the truck should normally be being kept at the Lead's house, and we are not charging the customer for truck pickup and drop-off time, so there is no extra pay for bringing or returning the non-U-Haul truck, but we do charge the customer for round trip gas used to bring the truck back to its storage parking spot.

16) PICKING UP AND DROPPING OFF A BORROWED TRUCK

If for your job that day you are picking up a borrowed moving truck that was used by someone else before you, you are required to check to see if all the equipment that's supposed to be in the truck is still in the truck and put away properly as shown in the pictures provided on the EQUIPMENT page of this website for that truck.  You should also document the condition of the truck at PICK UP TIME by either texting to AGMC a confirmation that all the equipment is present and put away properly as shown in these above provided pictures, by simply texting "E" to AGMC when you pick up the truck, or if you find it's not all in place properly you are to text to AGMC a photo record of the placement, condition and items of equipment in the truck, to prove what equipment is and isn't in the truck and its condition when you picked it up.  This way you pass the blame for the missing items or poor condition of the truck onto the previous person who dropped of the truck.  If you don't photo-document (and text to AGMC) pictures of what's in the truck when you pick it up, you are agreeing to pay for any of the above pictured things that are not in the truck when you return it.  Don't let the last guy make you pay for his missing items by YOU not doing your required job of checking and photo-documenting the Equipment status upon pick-up of the truck.

17)  TRUCK DROP OFF

If you are dropping off a borrowed truck, with possibly someone else picking up the truck the next time the truck is used, then you MUST Photo-document the Equipment condition upon drop-off and text those pictures to AGMC to prove how you are leaving the truck upon drop-off.

The first mover that picks up a truck that gets caught with the NEXT mover's pictures showing missing Equipment or a messy truck upon the next pick up (that can't be countered with the contrary proof of their drop off pics), gets charged for both the missing items and for the time it takes to replace the missing items and clean up the truck (& refold the blankets properly).  This is why the Lead should be making the crew help with fully putting everything back in its place properly BEFORE PAY THE CREW AT THE END OF THE JOB.  The Lead should not need to be doing this on his own unless he wants to.   A mover or Lead who loses equipment or leaves a mess will receive no further job offers using that truck until the ball-dropping mover replaces or pays for the missing items, and pays to have the truck cleaned and straightened back out, besides getting a big deduction to their Mover Ranking.   Maintaining the truck's equipment is a big deal.

18) TRUCK SUPPLIES AND GAS

Also, if you are Lead of the job, you need to be replacing the supplies and gas (or diesel for the big trk) used on your job.  You should be charging the customer for the gas and supplies used on your job.  The money you collected is to be either spent by you on replacing that gas and supplies, or given to AGMC or the party who will take responsibility for replacing the gas and supplies.   If you collect the money for gas and supplies and then don't replace the gas and supplies (or pay someone else to do it), that's stealing from someone, and must be corrected immediately.   The gas in the trucks should be kept at about a half tank between jobs.

Just like the truck equipment, you need to be photo-documenting the supplies and gas level upon pick up and drop off to and from some other third party.   U-Haul requires it when you rent a U-Haul, or you pay for any missing equipment and gas, and these borrowed trucks are the same.   Don't make a verbal statement otherwise unless you have TEXTED AGMC at the pick up and drop off time (not later) the required pictures that prove was there.  This is the required truck check-out and turn in process if you don't want to be paying for other peoples missing equipment and supplies.

19)  A LEAD REGULARLY USING THE SAME BORROWED TRUCK

 Also, if you are a lead and you are regularly holding onto the same borrowed truck, then you must at least once each week (preferably on Sundays), or within the previous week of any job you do as Lead,  text to AGMC another photo-record of the truck equipment placement, to shows what's there.  This keeps track of the equipment over time, and lets AGMC know when something might have come up missing, and stay on top of knowing the extent of the current preparedness and cleanliness of the truck and equipment.   If you fail to do this, you are in violation of your Lead contract, and your booking fee goes up by $2/mhr.   It only takes all of 30 seconds to take and text these pictures, so you should not feel put out about this requirement.

AGMC needs to keep tabs on the equipment, gas, and supplies

20)  FORMS OF PAYMENT YOU ACCEPT FROM THE CUSTOMER

  The minimum forms of payment you (the Lead) should be able to accept from the customer is cash, check, Venmo, and some form of credit card processing (like Square Card).   If you can accept Pay Pal, Cash-ap, Zelle, and others that's even better.

21)  PIANOS, GRAND PIANOS, & EXTRA HEAVY GUN SAFES

You do charge the customer an extra $200 for moving a grand or baby grand piano by truck (for a load and unload).  This extra fee is on top of the regular hourly rate & truck charges you are charging, and is only to compensate the parties who would pay for damages if damages occur (as defined below).   If  you as the Lead are qualified as an ACE STANDING company (either fully insured, or have proven to AGMC your long history of paying all damage claims and shown AMGC your current ability to pay up to 10,000 in damages), and if you are AGMC certified on moving Grand Pianos, then you (as Lead) get paid an extra $100 out of that $200 grand piano fee with the other $100 (or remaining) going to AGMC.  

If you as Lead are not AGMC certified on Grand Pianos, and do not have the applicable piano moving insurance, and have not verified with AGMC that you have at least $10,000 to pay for damages, then your liability for damage to the grand piano maxes out at $500, and you instead get $50 of the extra $200, with the remaining $150 going to AGMC for the liability exposure.

There is no extra charge to the customer for moving big upright pianos or big gun safes, beyond charging our normal hourly rates for any extra movers, extra time, or for getting any extra equipment needed.  If the movers are using a technique that requires maximum (injury risking) strain to lift it, they (and you) are doing it wrong, and you should instead refer to the training course material on the website, or contact AGMC to find out about alternative methods, or else decline to move the piano through the dangerous path.  If you are doing it right, it's easy and safe.   If the situation requires more than normal risk of damage then you need to have the customer accept all liability for damages for that operation, or decline to move the item through that risky situation.

22)  RESPONSIBILITY FOR JOB FREQUENCY

         AGMC develops a summary record of your company's hourly rates, extra charges, customer review history, on-time record, your phone answering reliability, certifications, insurance, years in business, damage and complaint history, licenses, contract compliance history, and the set of moving equipment that you provide.   AGMC takes all of these factors into consideration to rank your moving company relative to the other moving companies listed with AGMC.  

  Moving companies that have indicated to AGMC that they are available on the customer's desired moving date, and that have the skills and equipment needed for the job, are presented to customers in this listing/ranking order, which makes the higher ranked companies tend to get proportionally more job offers, more consistently, as well as tending to get the bigger more profitable jobs.  This makes the factor of your AGMC ranking cause by far the biggest difference in the amount of money you make, not just the difference in the amount your company charges per hour. If you want more sales or to be able to get the bigger jobs  you have to improve these rated aspects about your company's services. This makes you the one responsible for your resulting sales frequency and job sizes by you choosing (or not) to make your company's services a better shopping choice than your competitors.

23)  YOUR EQUIPMENT SET

        In order to list your services as a Lead Moving Company with AGMC, you must agree to provide at least a Standard Equipment Set on your jobs, as defined below, and show that equipment set to AGMC, via a one minute video call, within the last week of an AGMC referred job.  It does qualify as "you" providing the Standard Set if you are borrowing an already quipped moving truck that already has a Standard Equipment Set, but if that borrowed truck is short of required items then you must get those missing equipment items. 

You can do your required video proof either once a week on Sundays, or just before your first job of the week.  If you violate this agreement and either don't make the video call or don't have the equipment, you will be considered in breach of contract and have an increased Booking Fee of to $22/mhr.   This is not to say that a more extensive equipment set wouldn't be better, only that this is the minimum set you should be providing on your jobs, and the minimum set that would prevent a raised Booking Fee.   

An exception is for packing/cleaning jobs and for jobs described as an onsite "scoot", meaning any jobs that do not involve the transport of the customer's goods in a moving vehicle.  For onsite "scoots" the minimum equipment set is a hand truck, a pair of black straps, and a tool/drill set.

If your job needs specialty equipment, look on AGMC's website page titled EQUIPMENT, and see if there's a piece of equipment there that would do the trick for your job.  If so, you can pick it up from AGMC and borrow it for that job, or in some cases AGMC can deliver an equipment item to your jobsite, for a fee that would be tacked onto the customers' bill.

The term "Standard Equipment Set" is defined as follows:

         A moving company shirt, 4 dozen moving blankets, 4 ratchet straps, 6 clean rugs, 4 rolls of tape, a hand-truck, Black Straps, big and small plastic wrap, all sizes mattress bags, a few cardboard boxes, tie down rope, a Basic Tool Set*, drill & bits set, some baggies, zip ties, aluminum tape, pig tail, sm step ladder, door and door-jam cover, a leaf blower, a professional piano dolly (flat bottom rubber wheels), super-sticky post-it notes, a door wedge, booties (for a 3 man crew), a few "tire-raiser" 2"x6" short wood boards, door holder wedge,  felt pads, 1 neoprene floor runner, a reusable TV box with foam corners, a battery light, and a clip board with invoices and a Transaction Log.

24)  PROMPTNESS AND HAPPINESS GUARANTEE

In order to be listed on AGMC's Listing And Booking Help Service as a Lead Moving Company you must offer your customers the below defined satisfaction guarantee with your services.  

Definition of  "Happiness Guarantee":

You (the Lead) offer a Happiness Guarantee on your companies' service, which means if the customer was dissatisfied with your service, the customer may take what ever time (hours of labor) or cash they feel is fair off your moving service bill in compensation.  This could be because the customer feels you or the crew were late, damaged something, wasted time, had too much personal phone use time, didn't work efficiently, you got the customer's floor or upholstery dirty, or that your crew "lost" something.  

You agree that before presenting the finished moving service bill to the customer, you will ask the customer if there was anything they were dissatisfied with about your company's service, and that if the customer was dissatisfied with something, you will ask the customer what compensation they feel would be fair to take off the bill to compensate for that, and then do so.  If the customer's dissatisfaction resulted from something the crew did, the amount of compensation should come off the bill in the form of reduced labor hours charged to the customer, rather than a fixed number deducted off the total bill.  This is because the resulting loss would then automatically be shared equally by all, including AGMC (due to the reduced amount paid to AGMC for less hours).

If the customer's dissatisfaction wasn't necessarily the crew's fault, the discount should come off the bill as a flat amount.  In this case, if the Lead is compliant with all the other Terms And Conditions, AGMC volunteers to split the cost of what is lost to a Happiness Guarantee.  However, who ever actually caused that dissatisfaction should volunteer to take the proportional pay cut to cover the loss, but that doesn't mean they will, so if no individual cover's it, the Lead and AGMC will have to live with that, and make note of that mover's not honoring their Promptness and Happiness Guarantee for future hiring decisions.

25)   GET YOUR OWN JOB INSTRUCTIONS AT THE WALK-THRU

         The original job text you get from AGMC is only a very brief and loose general summary of the job, usually based on only the customer's verbal description on the phone, which is not a completely reliable limitation of what all you might be doing.  When AGMC talks with the customer this is only the first-pass preliminary part of information gathering.   You agree that the job of finding out exactly what all your job is going to entail is YOUR JOB as Lead, and needs to be done by YOU, on-site, in person, no later than during your walk-through at the beginning of the job when you can see things for yourself and talk to the customer yourself.  

The customer might also be wanting to add more things for you to do since having talked to AGMC, moving extra things and even making extra stops, so you should be seeing, double-checking and verifying what all you need to do during this walk-through.  You agree that you will be doing this double checking and job re-assessing at the walk-through and not rely only on AGMC's job text.  You agree it is your job to alter the job plan as needed, such as calling to get more crewmen, plan for more hours or more days, get a bigger or additional truck, more blankets, call in extra equipment like a trailer, safe carrier, hot tub carrier, piano board, or fork lift, and to inform the customer of all this at the beginning of the job, and get the customer's approval to pay for any extra needed things before continuing with the job right after the walk-thru.

26)   WARN CUSTOMER AT START OF THE JOB FOR ADDITIONAL NEEDED THINGS AND ADJUSTED JOB COST ESTIMATION

         Right after the walk-thru,  the Lead is responsible for assessing the manpower, time, transport vehicle space, cost and material needs of the job, and if you (as Lead) are short on something needed to do the job properly, and/or if you estimate that the costs might be above what the customer is expecting, the Lead contracts to be responsible for informing the customer of these additional needed things BEFORE STARTING TO MOVE THE CUSTOMER'S ITEMS.    

As long as you (as Lead) inform the customer of the extra needed things (and possible extra costs) at the beginning of the job, before you start moving the customer's items, and get the customer to say they are willing to pay for the additional costs, or accept responsibility for the problems or risks if you proceed without the needed recommendations, it gives the customer a chance to say yes or no, or make informed choices, and so the outcome becomes the customer's fault, not yours.  If you fail this requirement and don't inform the customer of these additional needs or warn of possible problems at the beginning of the job, before you start moving things, the problem outcome becomes the Lead's fault. 

27)  RIGHT AFTER EACH JOB, TEXT A PICTURE OF THE JOB INVOICE TO AGMC

        The fee you agree to pay AGMC for AGMC's booking service fee is based on the job invoice you write for the customer.  This contract point requires that you text a picture of your job invoice to AGMC right at the end of the job, not even a half hour later.  However, it must absolutely be texted to AGMC no later than by the end of the day of the moving service, or be in breach of contract, with a breach of contract penalty of the Booking fee raising to 40% of the labor fee.  You must agree to not violate this contract point.  You can have AGMC make a custom invoice for your company and give you blank copies.  Just call and order.

28)   TRANSACTION  LOG

        Each time that there is any transaction (or change of what is owed) between your company and AGMC, such as immediately at the end of each job when you owe an additional booking fee, or when you pay AGMC some of what's owed, you agree to enter the information about that transaction into a TRANSACTION  LOG right away and immediately text a picture of it to AGMC.   That means you should be filling in your Transaction Log to calculate and record the payments you are making to your crew at the end of the job, finish that Log right at the end of the job, and text a picture of the updated Lot to AGMC within a half hour of the end of the job, as soon as you can get to a comfortable place to fill it out.  You are NOT supposed to be waiting until later in the day.   However, the deadline that costs you big money is by the end of the day.   If you don't text to AGMC a picture of the whole sheet of your latest transaction log by the end of the day of a moving service job, this is a Breach Of Contract, with a breach of contract penalty of the Booking fee raising to $22/mhr.   A deadline extension is granted for jobs not ending until after 7pm at night, allowing the deadline to be extended to the next day.   It is crucial to not fall behind on keeping current with making and texting this record to AGMC.   You understand that if you fall too far behind, this will not only cost you the increased booking fee and the loss of a lot of money, it will at some point get you booted off of AGMC's list as a Lead company. 

An example TRANSACTION LOG is provided at the bottom of this page.  This "Transaction Log" record  keeps a running tally of what booking fees you owe for a job, and owe AGMC after the most current job or most current payment you've made to AGMC.  This type of log also records the payments made and still owed to the moving-help contractors for each job, and so comes in extremely handy in many different ways for all the parties you are working with. Any figures less than one whole dollar are to be dropped in the Transaction Log recordings.  If you have any questions about how to fill out this log, just call AGMC anytime. You may download and print blank transaction log sheets from the AGMC website, or you can ask AGMC to mail or give some to you directly.   

29)  YOU CONTRACT TO BE RESPONSIBILE FOR  ALL DAMAGE CLAIMS

            You (the Lead) agree to be responsible for paying the full Replacement Cost value of any damage claim you are found responsible for, unless prior to beginning any household goods move you present the customer with a document that clearly explains different insurance valuation options and associated liability limits, and the customer has chosen a lesser level of coverage, or unless you get the customer to pre-releases you from responsibility for some specific possible damage;  i.e. Lead Man: "We can't load this safely without more blankets.  For us to proceed you'd either need to get more blankets, or you'd have to accept liability for any resulting damage".  Customer: "OK, go ahead and proceed anyway, I accept liability".  These liability releases from customers is preferably documented in text or paper form. 

        This also means you (the Lead Company) are equally liable for any damage claims resulting from you or your crew not properly documenting PRE EXISTING DAMAGE, by you taking photos showing not only the pre-damage but also the original location surroundings of the pre-damaged item, to prove that the picture was taken before the item was moved by your crew.  However, you would not be responsible for damage resulting from the customer's insufficient packing within boxes and bins, unless you tip bins without verifying that the contents would not be harmed by tipping them, or unless a box is tipped that is marked with an instruction to keep upright. 

If, and that's a big if, you are following your agreements in this Terms And Conditions Of Use page, and if you have to pay a damage or other loss claim, AGMC will pay half of that claim.  However, if you are not compliant with your agreements in this page, AGMC does NOT owe half of your damage or loss claim, and it's all on YOU!

30)  PHOTO-DOCUMENTING LOAD WALLS

       You agree to take a picture of each load wall that your company builds, or each load-wall that you unload if your company didn't load, and text these load wall pictures to AGMC right as each picture is taken, right away, not just later.  That includes how everything is loaded, flat loads and stand alone items, not just upright walls. These pictures serve many critical purposes.  They help address and combat customer loss claims, they document the property inventory, they satisfy insurance requirements, they can be shown to customers to earn credit for the quality of your work, they allow AGMC to help spot problems that could be corrected, they can be used for training purposes, they can be used to help get you certified, and they can be shown to the customer to prove that no space was wasted in the truck.  

Not taking and texting these pictures exposes AGMC to additional needless liability, is a Breach Of Contract, and so results in a Breach Of Contract penalty of raising your AGMC Booking Fee for a job to 40% of the labor fee, which is $22/mhr on $55/hr jobs.  

 31)  YOU SHOULDN'T TAKE BIG RISKS WITHOUT A LIABILITY DISCLAIMER

         It's not even remotely worth it for you to try to make five or ten dollars from only a few minutes of hourly labor pay by risking the loss of YOUR five or ten thousand dollars in potential damage claims when moving a very high value item.   So, you contract to NOT move any single thing that risks more than $2,000 worth of damage to the house or anything else, without you first getting a Liability Disclaimer, (or getting paid for additional insurance).  

32)   TRAFFIC ACCIDENTS, TICKETS, U-HAUL PENALTY FEES.

         You accept liability for paying for all of your moving crews' traffic accidents and tickets that happen on a job that would be owed by the Moving Company.  Thus if YOU, choose to let a non-licensed uninsured driver drive as part of your job, it is not just someone else's problem, IT'S YOUR PROBLEM, so choose your crew with this in mind.   You also agree to pay any U-Haul penalty fees for things such as late truck returns, damage, extra miles, missing gas, trash in truck, smoke smell in cab, etc., & so it's a good idea for you to make sure you or your crew will get the contract picture and the starting and ending gas & odometer pictures.

33)   AGMC CERTIFICATION

         The AGMC certification program is available for free on AGMC's website. You do not have to get AGMC certified to get job appointment offers from AGMC.  However, becoming AGMC certified is a big selling point for your services and so would increase your job sizes and job frequency relative to what they would otherwise be.  The main way to do this is to read the website training course material, participate in the Group Conference Call training sessions at the end of 2-hr Minimum jobs, and to submit you demonstration videos to AGMC. 

You also have the option to hire the AGMC rep PHIL ASHBURN to come on one of your job sites as an instructor to teach classes and aid in the certification process.  If ever Phil Ashburn is on one of your job sites, it is understood that this is with Phil acting in the capacity as an instructor, advertiser or test-giver, not in the capacity of Phil being your boss or the hiring party.

34)  YOU AGREE TO ONLY HIRE LEGAL HELPERS

         You agree to only hire moving helpers who are either legal employees of yours, or who you have verified are legally qualifying  freelance independent contractors who have turned into you their W9s and who have signed an AGMC independent contractor agreement  that clarifies their expected pay specifics prior to them working for you.

35)  QUALITY OF MOVING HELPERS YOU HIRE

         As an independent moving company, you may hire whoever you want as movers for your crews.   However, AGMC's ranking of your services is based largely on the skill level of the crew your company provides on your jobs. This means if you choose to hire less skilled (uncertified) workers when more skilled "better" workers are available, AGMC will drop AGMC's ranking of your company relative to what it would otherwise be, and this might be enough to cost you the loss of job sizes and/or job frequency, relative to what it would otherwise be.    For this reason, of maintaining the highest possible AGMC ranking, it is recommended that you try to put together the best teams possible for your moving jobs, and not purposefully bypass better moving helpers when better helpers are available, just to hire cheap labor, at the unnecessary risk of greater damage, problems and liability.  It is your right to pick your crew, but it's AGMC's right to rank your services accordingly. You understand that the slight bit more you pay for better movers will usually cost you much less in the long run.

36)  YOU AGREE TO PAY AGMC'S BOOKING FEE FOR ALL FUTURE HOURS WORKED FOR AN ORIGINALLY AGMC BOOKED CUSTOMER

        You agree to pay AGMC the AGMC booking fee for all hours that you work again for any past AGMC customer, not just for the first two hours, five hours, one day, or three days of work for that customer.  You agree that all future work your company does for an originally (past) AGMC booked customer is to be counted in the booking fees you pay AGMC.   Even if the customer says, "hey, lets finish this job tomorrow" or calls you back at a later date to ask to ask for more moving help, you agree to ask the customer to call AGMC to book your company services.  You also agree to inform AGMC of the additional job and labor hours, and you agree to pay AGMC's booking fee for those additional hours.  This will also prevent the new job from being in conflict with other jobs AGMC might be trying to book for you. 

AGMC spends considerable time and expense acquiring the customers that are referred to you, and if you try to cheat AGMC out of getting paid for continued hours of labor, that's no different than the customer trying to cheat you out of paying you for your labor hours.  On the flip side, once you have worked for an AGMC booked customer, this agreement also stipulates that you must be given first right of refusal for any jobs that customer tries to book in the future, provided that the customer doesn't specifically request a different mover.  

37)  YOU GUARANTEE TO PRIORITIZE CUSTOMER SATISFACTION

     You agree to take a loss, when necessary, to help maintain or achieve customer satisfaction.  This guarantee is a little different than the "Happiness Guarantee", in that it says you agree to make pre-emptive adjustments and sacrifices where necessary if that's what it takes to avoid an unhappy customer.  

38)   EXTRA NEEDED EQUIPMENT 

AGMC keeps a warehouse of extra specialty equipment, so if you need some special equipment for your job, look on this website under the Page "EQUIPMENT" and see if the warehouse has the special equipment you need for your job.  If so, Phil can run it out to your job site.  Sometimes there is a fee for this, usually charged to the customer just in extra labor hours for doing so, so check with Phil about this fee and get approval for this expense from the customer before ordering the delivery of the equipment.

39)  RENTED, BORROWED, OR LOANED EQUIPMENT

         If you rent or borrow a truck and/or equipment from another mover (listed with AGMC) you contract to return that same equipment in the same condition, with the same cleanliness, into the same place, situated in the same way as when you picked up that equipment, or you agree to pay not only the full price to replace any missing or broken equipment, but also pay a service fee of $20 plus $30/hr for the time needed for someone else to re-situate, replace, clean or correct the situation.  For this reason, rented or borrowed equipment is required to be photo-documented by the lender before lending, and photo documented by the renter/borrower when both picking up and returning equipment, with that photo documentation texted to AGMC so that any discrepancy and owed money can be verified by comparing pictures.  That means at least take a picture of the left side equipment wall and a picture of the right side equipment wall showing all the equipment, and add pictures of any other equipment that's in other paces around the truck.   When you as Lead pick up a borrowed moving truck with equipment in it, you are agreeing to replace any equipment that comes up missing.

Do not pick up or drop off a borrowed moving truck without texting AGMC these equipment verification pictures or you agree to pay for any missing equipment that arises from a discrepancy of the latest photo documentation compared to earlier photo-documentation.   Basically, the last person to photo-document all the equipment that's supposed to be in the truck is not blamed, and the next person without that photo-documentation is automatically to blame and is required to pay for missing equipment, regardless of who verbally blames who. This is decided by the photo-record alone.   Don't be the first person to miss the photo-documenting (& texting those to AGMC) unless you don't mind buying new equipment if it comes up missing. 

You also need to return a borrowed truck with the same amount of gas as there was when you first picked up the truck, or you need to pay for the missing gas by paying for that gas amount as an additional payment into "Phil Hold" for that job.  You should have collected for that used gas from the customer, and you don't put that back into the tank, you need give that gas fee to Phil.  By not paying Phil the gas fee in the Transaction Log, you are certifying that you either put the replacement gas back in directly, or that you gave the money to another mover who was responsible for putting the gas back in.  A superior Lead will put the replacement gas back in the truck himself.  Remember, the "Big" truck takes Diesel, not gasoline.  High quality photo-documentation and maintenance of the truck is a huge element in the ranking of the Lead.

40)   ALTERATIONS TO INFORMATION ABOUT YOUR COMPANY

When you first sign up for this service, you will be filling out an information application about your company.  Any time there is an update, please text to AGMC a note about your alteration, so AGMC can update your listing.

41)   BID JOBS

If a job is offered to you using the term "Bid Job", that means the amount the customer is arranged to pay for that job is a single set amount instead of being calculated at an hourly rate.   Bid jobs are generally estimated at what is expected to be about 15% to 20% higher than what the guessed hourly rate would be for that job.   If you (as Lead) accept to do a Bid Job at a certain set Bid amount, if the hourly rate works out to be less than the bid amount, that "overage" is split with AGMC.  If the bid amount turns out to be less than what the hourly rate would turn out to be, that "underage" loss is split with AGMC.  But since 90% of bid jobs turn out to have overages and not underages, this usually works out well for both the Lead moving company and AGMC.

42)   PAYING AGMC'S BOOKING FEE

Usually, AGMC doesn't collect the booking fee (and other amounts owed) after every single job, and instead lets the amount owed to AGMC gather a bit before collecting from the Lead.  However, it is critical that the Lead always retain and set aside the full amount  owed to AGMC to be ready to pay AGMC within one business day (24 hours of weekday, non holiday hours) of AGMC requesting to be paid, other than during the Lead's vacation times and other planned and scheduled extended leaves.  If at any time the Lead does not have the amount that is owed to AGMC due to being "spent" by the Lead for the Lead's own personal uses (which is theft), understand that no further jobs beyond what has already been booked for that Lead will be scheduled for that Lead. 

 To ensure that no mistakes are made about what money is owed to AGMC and held by the Lead, it is critical to always be current with all Transaction Log entries, and for the Lead to keep all of AGMC's "Hold" money in a separate place than the Lead's personal money, to avoid mixing.  This is an area where you spending money that is not yours, on purpose, (which is theft) will end the Lead's business relationship with AGMC. 

If you want to or need to become difficult to reach, first pay what you owe to helpers and AGMC, THEN disappear.   But if you owe money to helpers or AGMC and then you become difficult to contact or difficult to meet up with AGMC to pay what you owe, that is a problem, and that difficulty will reflect in a plummeting of your company's AGMC ranking.   Don't mess with paying the parties you owe, be it moving helpers or AGMC.