CHECK LIST

PRE-JOB

#1: ANSWER AGMC CALLS, OR CALL BACK QUICKLY. HAVE RELIABLE PHONE CONTACT,

#2: KEEP YOUR PHONE CHARGED AND ON YOU FOR JOBS

#3: INFORM AGMC OF YOUR AVAILABILITY SCHEDULE, & UPDATE CHANGES ASAP.

#4  CONFIRM OR DECLINE JOB OFFER TEXTS QUICKLY

#5: WEAR AN AGMC SHIRT, OR ALL BLACK OUTFIT, OR UNIFORM OF YOUR LEAD CO.

#6: NIGHT BEFORE, GOOGLE-MAP JOB LOCATION TO KNOW NEEDED DRIVE-TIME. 

#7: AIM TO BE 5 MINUTES EARLY TO JOB APPOINTMENT START LOCATIONS. 

#8: CALL AGMC IF YOU'RE GOING TO BE LATE, AS SOON AS YOU KNOW

#9: IF PICKING UP A TRUCK, TEXT TO AGMC EQUIPMENT & GAS PICTURES

#10: DO BATHROOM NEEDS BEFORE JOB SO DON'T HAVE TO STOP NEAR BEGINNING OF JOB

WHEN YOU ARRIVE, WALK-THRU, HOUSE & TRUCK PREP

#1:CLOCK IN WHEN YOU ARRIVE TO STARTING JOB SITE WITH A "C" TEXTED TO AGMC

#2: DROP EVERYTHING TO HELP BACK UP THE TRUCK. HAVE VERBAL CONTACT WITH DRIVER

#3: LEARN EQUIPMENT LOCATIONS SO YOU CAN RETURN IT PROPERLY AFTER JOB.

#4: APPROACH CUSTOMER DOOR TOGETHER WITH LEAD, GREET CUSTOMER HAPPILY

#5: DO THE WALK-THRU WITHOUT TALKING TO EACH OTHER, LET LEAD TALK TO CUSTOMER.

#6: ON WALK-THRU, MEMORIZE FURNITURE LOCATIONS, POINT OUT HOUSE PRE-DAMAGE.

#7: CLEAN THE PATH, CLEAR ISLEWAYS, CLEAR WORKING AREA

#8:  BRING IN PAD-WRAPPING SUPPLIES.

#9: HELP PUT OUT RUGS, RUNNERS, DOORWAY & FLOOR & STAIR RAILIG COVERS, 

#10: HELP RESITUATE TRUCK & READY EQUIPMENT IF NEEDED.      

DURING LOADDING

#1: CHECK WITH LEAD FOR HIS ATTIC LOADING STRATEGY BEFORE JUMPING IN

#2: STAGE LIKE ON LIKE, 7 FEET BACK FROM LOAD-WALL, SINGLE FILE, IN A STABLE POSITION

#3: USUALLY AIM FOR COMMON LOAD WALL LAYERS, BASE, BOXES, SEMI STACKABLE, TOP LOADER

#4: ONLY BRING WHAT'S NEEDED FOR THE NEXT HOLE IN THE LOAD WALL

#5: BE RETURNING TO THE TRUCK OFTEN, KEEP THE LOADER SUPPLIED WITH ITEMS.

#6: DON'T BRING LOOSE GLASS, PICTURES, LAMPS OR RAILINGS UNTIL LEAD READY FOR THEM.

#7: DON'T BRING DIRTIER GARAGE, SHED & OUTSIDE STUFF UNTIL END OF LOAD.

#8 ONLY THE DESIGNATED LOADER LOADS & UNLOADS

#9: WORK HARD AND KEEP MOVING, NEVER STAND WAITING. THIS IS A RACE.

#10: CARRY AN EMPTY HAND-TRUCK OVER STAIRS, DON'T BOUNCE.

#11: DON'T WALK IN THE DIRECTION OF THE LOAD EMPTY HANDED, OR CARRY WIMPY LOADS.

#12: NEVER SMOKE WITHIN SIGHT OR SMELL OF THE CUSTOMER. REMOVE YOUR BUTTS

AVOID DAMAGE

#1: IF YOU'RE NOT SURE YOU CAN MOVE SOMETHING SAFELY DON'T MOVE IT

#2: WHEN YOU NEAR A BUMP HAZARD, GO SLOW AS A SNAIL

#3: FABRIC SHOULD ONLY TOUCH CLEAN SURFACES

#4: REMOVED HARDWARE MUST BE BAGGED AND PLASTIC WRAPPED TO SOURCE ITEM

#5: PHOTO PRE-EXISTING DAMAGE BEFORE MOVING ITEM, SHOWING LOCATION PROOF

#6: BE MINDFUL OF NOT GETTING THE CUSTOMER'S FLOOR DIRTY OR SCRATCHED

#7: WASH YOUR HANDS BEFORE HANDLING MATTRESSES & LIGHT FABRICS

#8: PUT MATTRESSES IN A MATTRESS BAG BEFORE LEAVING SOURCE ROOM

#9: DO NOT CARRY FINISHED SURFACES THRU RAIN WITHOUT A TARP OR BLANKET COVER. 

#10: DON'T PICK UP X-LONG GLASS OR MARBLE SHEET HORIZONTALLY, SUPPORT & ROTATE

#11: DO NOT LET A FINISHED SURFACE TOUCH METAL OR GRITY SURFACES

#12: PUT HAND-TRUCK LOADS DOWN SOFTLY, WITHOUT THUD.

#13: DO NOT SLIDE LEGS ON THE CUSTOMER'S FLOORS OR CARPETS

#14: WHEN IT'S WET OUTSIDE, WIPE YOUR FEET ON THE RUGS.

COMMUNICATION

 #1: LET THE LEAD BE THE MAIN CUSTOMER COMMUNICATOR & QUESTION ASKER.

#2: ALWAYS SPEAK PROFESSIONALLY AND NICELY, AND HAVE A GOOD ATTITUDE

#3: DO NOT TALK BAD ABOUT FELLOW MOVERS, THE CUSTOMER, OR AGMC

#4: FOR BREAKS, CLOCK OUT BY TEXT WITH THE LEAD, DON'T JUST DISSAPEAR

#6: LET THE LEAD MAKE THE FINAL CALL, ASK LEAD WHAT TO DO IF YOU DON'T KNOW

#7: AT UNLOAD, MEMORIZE CUSTOMER INSUCTIONS, PUT ONLY AS INSTRUCTED. 

#8: KEEP MOVING & WORKING IF TALKING WITH CUSTOMER, DON'T JUST STAND THERE.

#9: KEEP OFF YOUR PHONE FOR PERSONAL CALLS & TEXTS DURING NON-BREAK WORK.

#10: IF NOT ONSITE WITH CUSTOMER, KEEP CUSTOMER INFORMED OF STATUS.

#11: GET PERMISSION TO USE CUSTOMERS BATHROOM PRIOR TO USE, LEAVE CLEAN

AT END OF JOB

#1: HELP FOLD BLANKETS & PUT EQUIPMENT AWAY WHERE IT WAS AT THE START.

#2: ALL CUSTOMER DONATED ITEMS ARE DIVIDED AFTER JOB, NOT CLAIMED.

#3: IF DROPPING OFF A TRUCK, TEXT AGMC YOUR EQUIP & GAS PROOF PICS

#4: TEXT YOUR HOURS & PAY TO AGMC AT END OF EACH JOB.

#5: ALWAYS KNOW & PAY WHAT YOU OWE BY KEEPING A CURRENT TRANSACTION LOG

#6: IF IT'S A TWO-HOUR-MINIMUM JOB, DO A TRAINING SESSION IF YOU'RE ENROLLED